Terms & Conditions
These Terms & Conditions explain the rules that apply when you browse, use and purchase products through the HerbPromo website.
These Terms & Conditions govern your access to and use of the HerbPromo website and any purchases made through our online store. Please read them carefully before using the website or placing an order.
Acceptance of Terms
By accessing or using the HerbPromo website, you agree to comply with these Terms & Conditions and any other policies or notices displayed on the website.
If you do not agree with these Terms, please do not use the website or place an order through HerbPromo.
These Terms apply to visitors, registered users and customers unless a specific provision states otherwise.
About HerbPromo
HerbPromo operates an online platform through which customers may browse and purchase selected herbal, nutritional and wellness products.
Product availability, pricing, delivery options and services may vary by country, location, inventory and other operational factors.
HerbPromo may serve customers in markets including South Africa, Nigeria, Kenya, Ghana and Uganda, subject to availability and applicable requirements.
Website Use
You may use the HerbPromo website for lawful personal and legitimate shopping purposes.
- ✓ Use the website in accordance with applicable laws.
- ✓ Provide accurate information when creating an account or placing an order.
- ✓ Keep your account information reasonably secure.
- ✓ Use website content only for legitimate purposes.
HerbPromo may restrict or suspend access where we reasonably believe that the website is being misused, compromised or used in violation of these Terms.
Product Information
We aim to present product names, descriptions, ingredients, directions, images, prices and other information as accurately as reasonably possible.
However, product packaging, appearance, availability, specifications and other details may change from time to time. Product images may also differ slightly from the physical product.
A product displayed on the website is not necessarily guaranteed to remain available until an order is successfully accepted.
Orders & Acceptance
Adding a product to your cart or submitting an order does not necessarily mean that HerbPromo has accepted the order.
An order may be subject to product availability, payment authorization, delivery availability, pricing verification, fraud screening or other operational checks.
- 01 You provide accurate order and delivery information.
- 02 You are responsible for reviewing your order before submission.
- 03 HerbPromo may contact you regarding an order when necessary.
- 04 An order may be cancelled where reasonable circumstances require it.
Prices & Payments
Product prices are displayed on the website at the time of purchase. Prices may change without prior notice, subject to applicable law.
Depending on the customer's location, the displayed price may be accompanied by applicable delivery charges, taxes, duties or other costs where relevant.
Payment methods depend on available checkout options.
Review the final order total before completing payment.
Payments may be subject to authorization or verification.
If a significant pricing or product information error is identified, HerbPromo may contact you before proceeding with the affected order.
Delivery
HerbPromo may offer delivery to selected locations depending on product availability, logistics, destination and other operational conditions.
Delivery estimates are generally estimates rather than guaranteed delivery dates unless expressly stated otherwise.
- ✓ Please provide a complete and accurate delivery address.
- ✓ Delivery charges may vary by destination and order.
- ✓ Delays may occur because of circumstances outside our reasonable control.
- ✓ You may be contacted if additional delivery information is required.
Returns & Refunds
Returns, replacements and refunds are subject to the applicable return policy displayed by HerbPromo and any mandatory rights provided by applicable law.
Because wellness products may include consumable, personal-care or sealed items, certain products may have specific return conditions for health, safety or hygiene reasons.
Notify HerbPromo promptly if there is an issue with your order.
Include relevant order and product information.
We will assess the request according to the applicable policy.
Please do not return products without first following the applicable HerbPromo return instructions.
Wellness Disclaimer
HerbPromo provides herbal, nutritional and wellness products for general wellness and lifestyle purposes. Product information on this website is not intended to replace professional medical advice, diagnosis or treatment.
If you have a medical condition, take medication, are pregnant or breastfeeding, or have concerns about using a product, consult an appropriately qualified healthcare professional before use.
Product descriptions and wellness information should not be interpreted as a guarantee that a product will diagnose, prevent, treat or cure a particular disease or medical condition.
Always read the product label, directions, warnings and other information supplied with the product before use.
Promotions & Discounts
HerbPromo may occasionally offer discounts, promotional codes, bundles, special offers or other promotional campaigns.
- ✓ Promotions may have specific eligibility requirements.
- ✓ Promotional codes may have expiry dates or usage limits.
- ✓ Some offers may not be combined with other promotions.
- ✓ Promotional terms will apply where separately stated.
HerbPromo reserves the right to correct obvious errors and to modify or withdraw promotions where reasonably necessary, subject to applicable law.
Intellectual Property
Unless otherwise stated, website content including HerbPromo branding, logos, graphics, text, product presentation, layouts and other materials may be owned by or licensed to HerbPromo.
You may not copy, reproduce, distribute, modify, republish, sell or commercially exploit website content without appropriate permission, except where permitted by applicable law.
Please respect our intellectual property and the intellectual property rights of third parties.
Prohibited Use
You must not use the HerbPromo website in a way that could damage the website, interfere with its operation, compromise security or violate applicable law.
We may take reasonable action where prohibited activity is suspected, including restricting access or cancelling affected transactions where appropriate.
Liability & Availability
We aim to keep HerbPromo accurate, accessible and available, but we do not guarantee that the website will always be uninterrupted, error-free or available at every time or location.
To the extent permitted by applicable law, HerbPromo is not responsible for losses caused by circumstances outside our reasonable control, including certain technical failures, network disruptions, carrier delays, natural events or other external circumstances.
Privacy & Third-Party Services
Your use of HerbPromo is also subject to our Privacy Policy, which explains how personal information may be collected, used and handled.
The website may use third-party services such as payment providers, delivery partners, hosting services, analytics tools or external platforms.
Third-party services may operate under their own terms and privacy policies. HerbPromo does not control the privacy practices of external websites that we do not operate.
Changes & Contact
HerbPromo may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices or applicable requirements.
Updated Terms will be posted on this page together with a revised "Last Updated" date. Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.
Contact HerbPromo
If you have questions about these Terms, an order, delivery, returns or our services, please contact our support team.
Contact Support →These Terms & Conditions are a general website and e-commerce template. Specific consumer rights, product requirements, delivery rules, taxes, refunds, payment requirements and other obligations may vary according to the laws applicable to your business and customers.
Terms Questions
Simple answers to common questions about shopping with HerbPromo.
Submitting an order does not automatically guarantee acceptance. Orders may be subject to product availability, payment authorization, delivery availability and other operational checks.
Yes. Product prices may change from time to time. The applicable price should be reviewed during checkout before completing your purchase.
Returns and refunds are handled according to the applicable HerbPromo return policy and mandatory consumer rights. Some sealed, consumable or personal-care products may have specific return conditions.
No. HerbPromo's website and product information are not a substitute for professional medical advice, diagnosis or treatment. Consult a qualified healthcare professional when appropriate.
Yes. HerbPromo may update these Terms from time to time. The latest version and updated date will be displayed on this page.
Shop with confidence.
Thank you for choosing HerbPromo for your wellness journey.